Outboard and Sterndrive boat repair and service. Marine electronics. Powerhead rebuilding, lower unit service and rebuilding, ignition and fuel system diagnostics and service, boat & trailer parts.
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Hello everyone, I am the "girl" that hung up on the man that will not even say his name. I will be good and not post his name. This gentlemen came to "Doc" of the Bay because he had problems with his past 2 marinas. He was going to sue one of them!!! We went out of our way to help this gentlemen with respect and honest work. Our mechanic helped him out at the docks in the RAIN with his trim pump. We went above and beyond for this guy, as we do EVERY customer. He brought his boat to us after he himself worked on it and found that he had missed his trim pin, he would have lost his whole motor!!! NO CHARGE!!! We changed thermostats, NEVER REMOVED any warning horn. His motor was an older Merc that when he tried suing another marina they gave him!!!! He did not launch from our docks, ALWAYS trailered the boat and motor. YES I hung up on him!!! He screamed at me and said that my mechanics needed to go back to school!! Before I hung up I did tell him, I would not be talked to like that and to have a nice day!!! This man is just out for a free ride!!! If you want honest work performed on your boat then yes come see us at "Doc" of the Bay Marine. And all the hoopla about the oil thing, I w
I will have to say I have never written a review, but after dealing with Doc Of the Bay I have to warn People. I will start out with my first experience and the my most recent. My first experience was when I had a 200hp Mercury and had a buzzer issue stating that it was overheating. I had taken it to another place first and had no luck. Then I took it to Doc Of The Bay. They seemed to be very nice and concerned to get it taken care of for me. They had run it and stated that they couldn't get it to do anything. They did find something wrong and had charge me $$$. I picked it up and took it out. I got 500 yards from the doc and the motor seized up. I took of the cowling and notice that the buzzer wires were disconnected (which would have warned me that the motor was overheating and not to run it any more). So there I sat in the middle of the channel with a blown motor. I got in and took it to doc of the bay for them to tell me that it is blown and would have to be rebuilt. I am not going to say that I didn't feel that they were totally responsible, but if they had reconnected the wires that they disconnected I would probably not have blown the motor. They took no ownership of the